Our Service Manager, John Albertson, is a WQA (Water Quality Association) Certified Water Specialist. John prides himself in finding solutions to treat challenging water problems as aquifer conditions continue to change in northern New Mexico. John has been with Good Water Company since 1999. Our service staff has over 18 years of experience in meeting the service needs of our clients.



"I have seen more changes this year in the water in our area than at any other time in my eight-year career treating water."

John Albertson
Certified Water Specialist & GWC Service Manager

Our award-winning Service Department staff takes pride in their work. We have consistently been awarded the Hague Quality Water Circle of Success Award for technical excellence in service. We send our staff annually for factory training and to water treatment trade shows to provide them with the latest technology in servicing our equipment. We are on call 24 hours because we know how important high quality and safe water are to the well being of our clients.

To ensure that the job is done right the first time, we use the highest quality plumbing parts and components in our installations. For easy service access, and to by-pass our systems in case of emergency, we install simple shut-off valves ahead of our equipment. Leak detection systems that will shut off the water in case of a water pressure surge, which might result in equipment failure, are also available. Our trained staff looks for related plumbing problems whenever we service your equipment. We will bring any irregularities to your attention.

When we install any water treatment equipment, from a basic under-counter drinking water system to a whole-house conditioning system, we want it to become a permanent fixture of your home's infrastructure.

• We have our own in-house, trained water technicians.
• We take great pride in our installations.

• We are licensed, insured and bonded.
• In addition to servicing the equipment we sell, we are able to service many other makes of equipment.

• Our goal is to deliver the best and most responsive customer service available.
• We are on call 24/7 to respond promptly to our clients and give them peace of mind.
• If you have an emergency, we'll be there.
• We are a local company...you won't have to wait for infrequent visits from Albuquerque-based companies.
• During business hours, you will be able to talk to us...not to our voice mail.
• In many cases, we can talk you through a solution until a technician is available...usually the same day.
• We send out timely service reminders to ensure that our clients' systems are well maintained.

• For more than ten years, Good Water Company has been a dealer of Hague Quality Water conditioning and drinking water systems.
• These entire systems, and not just individual components, are NSF-certified.
• In 2005, Good Water Company received the Hague FAST TRACK DEALER award.

• Our equipment has some of the best warranties in the business.

• In addition to all applicable manufacturer warranties, Good Water Company will stand behind any and all installations for one year.